OSR Alumni Association presents

Third annual conference

How is change changing? Explore new patterns of practice.

The end of leadership and consultancy as we know it

Positive deviance • improvisation • complexity

with Joelle Lyons Everett and Keith McCandless

Conventional wisdom and logic are upended.

In every community there are certain individuals (the positive deviants) whose special practices and behaviors enable them to find better solutions to prevalent community problems than their neighbors who have access to the same resources. Think: the family that is able to live healthy lives, even thrive, amidst squalor.

Hospital-acquired infections kill an estimated 90,000 people in US hospitals every year. These individuals enter the hospital to address health issues and die from an infection that directly results from their stay in the hospital. Methicillin-resistant Staphylococcus aureus (MRSA) is one of the most lethal infections.

"Positive deviance (PD) is a development approach based on the premise that solutions to community problems already exist within the community. The positive deviance process differs from traditional "needs based" or problem-solving approaches in that it does not focus primarily on identification of needs and the external inputs necessary to meet those needs or solve problems. Instead PD seeks to identify and optimize existing resources and solutions within the community to solve community problems." — from Save the Children's PD Nutrition Field Guide

You can unleash more self organization in a system without conventional behaviors that attempt to control the outcome. In this workshop, you’ll practice a positive deviance process called "Discovery and Action Dialogue."

Joelle and Keith will share stories and hard results from a successful effort to eliminate MRSA infections in hospitals using positive deviance, improvisation and other complexity-science-inspired methods.

You’re out of your chairs in this workshop. Hold on to your hats!

Your workshop take-aways

  • A simple process for quickly involving everyone in small-group and whole-group conversations
  • Unleashing self-discovery and full participation with the positive deviance "discovery and action dialogue" process
  • Discerning when simple, complicated or complex approaches match your challenges, using the agreement/uncertainty matrix

Related links

Positivedeviance.org

Page updated Wed, March 25, 2009
Graduate program in Organization Systems Renewal
College of Arts & Sciences
901 12th Ave., P.O. Box 222000,
Seattle, WA 98122-1090

tel +1-206-296-5898
fax +1-206-296-5402
Copyright ©2009 OSR  All rights reserved

OSR at Seattle University  |  Graduate program in Organization Systems Renewal ®
901 12th Ave., P.O. Box 222000  |  Seattle, WA 98122-1090  |  tel +1-206-296-5898  fax +1-206-296-5402
Copyright ©2009 OSR  All rights reserved